Your business has a choice to make with its IT solutions: reactive or proactive. You might be wasting countless dollars on an IT model that works against your best interests, and worse, you might not even realize it until it’s too late. Today, we want to explore this idea that reactive IT actively hinders your business’ growth and operations—and what you can do about it.
The Big Mistake: Reactive IT
Some businesses might think that the best way to receive IT service is to get the help as it’s needed.
It makes sense that you might think this way. After all, IT maintenance can be expensive, and small businesses only have so much capital to throw around. It might feel like you’re paying for a service that you don’t need. You wouldn’t call a plumber if you’re not actively experiencing a leak, right?
The unfortunate reality is that this mindset is far from the truth, and reactive IT can seriously impact your business in more ways than one.
The Consequences of Reactive IT
If you’re reacting to IT problems, chances are they are seriously impacting your business in more ways than one.
For example, let’s say you have an aging server unit that’s past its prime, but it’s still working just fine, from your perspective. One day, that server breaks down, and it sends your business into a fit of downtime. Your employees can’t work, you can’t process orders, and you can’t deliver goods or services as expected. You have to pay to get the issue fixed, but you also have to pay your team for their time.
Waiting for IT to break is like waiting for a pipe to burst. By the time it happens, the damage has already been done, and you’re left to handle the expensive damage control for all this damage, which could have been prevented with the right precautions.
The Solution: Proactive IT
With proactive IT, we’re not just waiting around to resolve your problems; we’re actively preventing them.
When you address issues before they escalate, you’re doing two key things. On one hand, you’re preventing them from growing into more costly problems that totally sink your business. On the other hand, you’re preventing the downtime and all the associated costs that come from it. You’re not paying employees to sit around while your systems are down, for example.
It’s like having a plumber come in to check for routine maintenance every so often, just to ensure you don’t have any leaks or water damage—except in this case, we can conduct all we need for proactive IT without an on-site visit or disruptions to your operations.
Your organization doesn’t need to be exploited by shoddy break-fix IT technicians any longer. Instead, you should be working with a company you can trust—one that has your best interests in mind. COMPANYNAME can be that IT provider. To learn more, call us today at PHONENUMBER.