Business Solutions & Software Group Blog

In business, technology is a lot like the weather: if you don’t like it, wait five minutes and it’ll change. For a small business, those changes don’t always feel like a refreshing breeze, they feel like a localized thunderstorm inside your server room.

When you’re busy growing a company, you shouldn’t have to play amateur sleuth to figure out why the Wi-Fi is acting up or why the printer is speaking in riddles.

Small businesses often bleed over $10,000 annually by making common-sense tech decisions that lack a long-term vision. Most leaders treat IT like office plumbing. That is, something you only notice when it leaks. But tech shouldn’t just be a utility bill to minimize; it’s a competitive engine. If you aren't using your infrastructure to outpace the competition, you’re likely just paying to fall behind.

If left as is, AI will tell you what you want, albeit in the very literal sense. It’s easy to misdirect it or send it down rabbit holes that eat up significant time and money for your business. If you want to make full use of AI, reduce hallucinations, and be more productive with these incredible new tools, you need to master the art of prompt engineering.

How many tools on your infrastructure don’t play well with others? Do you just look for the next quick fix rather than build out a system of interconnected apps that all work in tandem to support your business efforts? If you don’t put in considerable effort in this regard, it could negatively impact your operations and create tech debt that’s hard to recover from.

I want you to do something for a moment. Think about each of your employees and how it would impact your operations if they suddenly quit… without actually quitting.

The quiet quitting phenomenon has become fairly notorious, as has one of its largest contributors: notification fatigue. Let’s talk about what notification fatigue is, the impacts it can have on your team members, and—most importantly—what can be done about it. 

Are you still playing the role of Chief Information Officer for your business when in reality, you should be running it? This is one of the greatest traps any business owner can fall into; you might think you have time to manage IT, but it’s more likely that you have other priorities that demand your attention. Instead of worrying about security, unpredictable technology costs, and endless tech support questions, you should be focused on running your business.

Our digital lives are increasingly centered around on-demand entertainment, so the security of our streaming service accounts has never been more critical. Whether you are binge-watching the latest series or hosting a community watch party, your account is a gateway to sensitive personal data, including your home address, viewing habits, and payment information. Nowadays, the threats have evolved from simple password guessing to sophisticated AI-driven phishing and credential stuffing attacks, making a proactive defense imperative. Today, we’ll show you how to protect yourself.

Bluetooth was named after King Harald Bluetooth Gormsson, a 10th-century monarch who famously united the disparate tribes of Scandinavia. Today, that namesake technology performs a similar feat, uniting our laptops, phones, and peripherals into a seamless ecosystem.

But as the saying goes, walls have ears, and in the case of a new vulnerability, your headphones might, too.

If you walked into a typical office in 1996, you’d be met with a symphony of sounds: the rhythmic clack-clack of mechanical keyboards, the whirring of cooling fans, and the legendary screech of a 28.8k modem struggling to connect to the World Wide Web.

Let’s step into the time machine and see what the tech stack looked like thirty years ago.

What if you decided to turn to an AI program for assistance with something—let’s say a client proposal—only to discover, in the middle of signing the contract, that the AI had made up and included a half-off discount on the very thing that brought you most of your profit?

While hopefully hypothetical, this scenario can easily happen. So, while AI can be and often is a serious asset to business productivity, this is only the case when you are also paying attention. Let’s consider a few shortcomings that you avoid with the help of your human employees running interference. 

Have you ever considered if cryptocurrency is a viable payment option in a business setting? Now that digital asset markets have grown and there are now regulated stablecoins, the situation is more professional than before, but there are still risks associated with this payment option. Let’s go over the pros and cons of adding digital assets like cryptocurrencies to your checkout and payment flow.

It is easy to treat AI like a magic black box: you put a prompt in, and a miracle comes out. But behind the scenes, there is a massive difference in how that box handles your data.

If you aren't distinguishing between Public and Private AI, you might accidentally be broadcasting your company’s trade secrets to the entire world. Here is what you need to know to keep your data under lock and key while still reaping the benefits of automation.

Does your business look at its Point of Sale (POS) system as a simple digital cash register? In reality, it’s the centralized system that keeps your business running. When it works, it works, but when it doesn’t, your entire business could grind to a halt. These systems are much more complex than they used to be, so we want to help you adjust by addressing the five greatest challenges that your business will face with its modern POS system.

For technology professionals, supporting small businesses is a constant balance between high-stakes problem-solving and strategic frustration. While tools are more accessible than ever, the gap between owning technology and utilizing it correctly remains a primary point of contention. As we move through 2026, IT experts are focusing on four critical areas where businesses must evolve.

Spreadsheets are arguably the most powerful tools in the modern office, yet few users fully leverage their advanced capabilities. Beyond simple calculations, spreadsheets offer intelligent features designed to eliminate manual tasks and reduce human error.

One such feature is the ability to automatically identify the day of the week for any given date.

As essential as technology is for businesses to compete and succeed nowadays, the investment needed to obtain and use local hardware is a lot to ask for many small and medium-sized businesses. Fortunately, technology also offers a solution to the conundrum: cloud-based hardware.

Let’s see what switching to the cloud can do to improve your business’ mobility and overall security.

How much of your workday is spent driving your business forward versus simply keeping it from stalling? If you are frequently sidelined by minor technical interruptions, your company is paying a steep price for your time.

As a leader, your value lies in high-level strategy, networking, and closing the deals that define your future. Every moment you spend navigating a technical glitch is a moment of lost opportunity.

In IT, there is a painful proverb we live by: A backup isn’t a backup until a restore has been successful.

Many business owners and even some junior sysadmins fall into the set-it-and-forget-it trap. They see the green checkmark in their backup software and sleep soundly. As an IT expert who has performed countless digital autopsies on failed systems, I can tell you that a green checkmark is often a liar.

Countless businesses out there rely on patchwork systems of spreadsheets, sticky notes, and emails to keep their customer relationships in an acceptable state. The problem is that this is no way to conduct customer relations, and the more you rely on manual systems like these, the more organizational debt you accumulate over time. Poor customer relationship management will cost your business hundreds of hours of lost productivity, and with that comes lost sales and opportunities. It doesn’t have to be this way.

There’s a certain trend you see in professional service firms, and it’s a concerning one. While you might be a law professional with loads of expertise in practicing law, you might be held back by your technology choices. It’s not your fault; it’s just becoming increasingly difficult to remain competitive. If you’re interested in scaling your law firm, protecting your clients, and reclaiming precious lost time, consider these four technologies.