Business Solutions & Software Group Blog

You want the money you invest into your business technology to come back in the form of productivity and value, but how often would you say this is true for your business? If the answer is “less than I’d like,” then you might need to reexamine your IT spending and adjust it in a way that makes a difference for your business’ needs and goals. Today, we’ll examine what your infrastructure is trying to tell you and how you can make better spending decisions to make the most of your budget.

So you want to implement an innovative new IT solution for your business. That’s great, and we’re happy to hear that you’re investing in the transformative power of technology… but what do your employees think about the change, and how can you communicate with them in a way that encourages them to embrace the new technology rather than disregard it?

At a time when artificial intelligence is the biggest technology-based trend going, and while more and more people are finding it increasingly difficult to make ends meet, there is a question on how the two fit together for workers in different industries. The impact of AI could go many different ways, with many wondering if it will be a solution for businesses that are looking to reduce their expenses (by replacing workers).

Some businesses have infinite technology troubles, and to be quite honest, it’s because they don’t have a good strategy in place to prevent them. Think about it; the best way to keep your technology operational is to prevent issues from surfacing over time, right? You can do just that with these three methods to prevent big technology problems.

Today’s medical field depends on technology, whether it’s the front desk that keeps it all organized or the operating room that powers the procedures and practice. 

IT is central to ensuring people receive the care they need. If any practice’s IT is inoperable, you can bet its patients will feel it in more ways than one.

Blockchain technology is typically used to discuss cryptocurrency, but it has other applicable use cases beyond digital currencies. It’s an innovative solution that can change the way certain industries work. How can a small or medium-sized business make use of blockchain-integrated technology in a strategic way?

Starting or running a business without buckets of cash is tough. Every dollar has to work hard, and tech decisions can feel overwhelming. Do you usually go with the cheapest thing? Do you think you have a choice? The good news is you don’t need deep pockets to make smart tech choices; you just need a strategy.

If you’re an entrepreneur trying to build your business without bleeding money, today’s blog will be a must-read.

Running a small or medium-sized business means wearing many hats. But is "Chief IT Firefighter" one you want to wear? Constant tech issues, cybersecurity worries, and wondering if your IT is holding you back. Sound familiar?

For many local businesses, IT feels more like a necessary burden than a strategic tool. 

In the grocery store, we’re given the estimated date that the food we’re buying will turn, helping us to make more informed decisions about what we are purchasing and the quality therein. Wouldn’t it be nice if the same could be said about the technology our businesses rely on?

Well, moves are being made to establish this as the standard in tech as well.

We've officially reached the point where humans have to prove they're, well, human just to access websites. One of the most common ways to do this? CAPTCHA. CAPTCHA stands for Completely Automated Public Turing test to tell Computers and Humans Apart. It might sound long-winded, but the idea is simple. Computers still struggle to crack these tests, making them a solid way to block bots. But why exactly do they work so well?

While it’s impossible to catch a glimpse of the future, we can make some educated guesses as to what we think it’ll look like. On the business IT front, we can use trends and current events to look at what we can expect. This will help you plan out your technology-related efforts throughout the remainder of the year.

Technology touches nearly every facet of our lives. They make smart toothbrushes if you want it to touch every facet of yours. As a result of being such a tech-driven society, there were opportunities for businesses to set themselves apart by appealing to the incendiary demand for more. Today, we just wanted to point out that, while it has happened throughout the information age, today’s top tech companies are some of the most powerful ever. 

Whether you like it or not, 2025 could be a rough year, and not for the reasons you suspect. Businesses like yours might have a hard time with hardware acquisition, among other issues forecast by industry professionals. Today, we want to address some of the most significant issues on every industry insider’s mind.

Smart gadgets are everywhere these days—video doorbells, voice assistants, and even things like floss dispensers and breast pumps. While these devices are all very different, they usually share one big issue.

The U.S. Federal Trade Commission (FTC) is worried because many smart devices don’t tell you when they need updates—or worse, don’t offer updates at all.

Keeping your business technology running can sometimes feel like being on a treadmill—you work hard to keep things moving, but eventually, something breaks, and you’re forced to fix or replace it. You should try a technology needs assessment to avoid surprises and stay ahead. This process can help you figure out what’s working, what’s not, and how to plan for the future.

The New Year brings a sense of renewal—a chance to start fresh and set intentions for the year ahead. It’s also a time for cherished traditions, none more iconic than the famous Times Square Ball Drop. As millions watch the illuminated ball descend, signaling the countdown to midnight, few realize the rich history and technological evolution behind this beloved custom.

Keeping your data secure is more difficult today than in any time in history. Not only does everyone need to be vigilant in the way they operate online, they are constantly inundated with security-first protocols that can really get tiresome when you are working at a computer for dozens of hours a week. Unfortunately, this is the norm now and if you are not proactive when it comes to your cybersecurity efforts, you could find securing your business’ technology much more difficult.

If your business is still using tape backup, we’ve got news for you: you’re behind the times by a decade or two. Still, there might be some merits to using it, despite the overwhelming evidence that digital backup solutions like Backup and Disaster Recovery (BDR) are all-around better. Here’s why you might still use tape backup in today’s modern business world.

We’re willing to bet good money on the fact that your business suffers more technology problems than you’d like (but don’t hold us to that). Sometimes the problems are more complex, but many are simple and can be addressed quickly without the need for a professional. Today, we want to help you with some of the basics so you can know for sure when something is outside of your wheelhouse.

Ask yourself: “When was the last time I turned my phone off and back on?”

While restarting your phone might sound super basic, tech experts say it's a go-to troubleshooting trick. In fact, even the National Security Agency (NSA) suggests doing it every now and then.