Business Solutions & Software Group Blog

Business Solutions & Software Group Blog

Business Solutions & Software Group has been serving the Coral Springs area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
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Proactive is the Best Policy

Proactive is the Best Policy

Your IT infrastructure is just like your car; it’s easy to put off maintenance when everything is going well, but the second your dashboard lights up, you know your wallet is in for a hurtin’. You don’t need this kind of stress in your life—for both your car and your IT—and the solution is simpler than you might think.

With proactive maintenance, you’ll have an easier time than ever saving money and frustration on your IT. But let’s compare the difference between reactive and proactive IT, just to prove our point.

Comparing Reactive Approaches to Proactive Approaches

The best way to compare the two approaches to IT maintenance is by using the same scenario: the busiest day of the year.

Imagine you’re using a reactive approach on the busiest day of the year. Suddenly, all of your phones are out as your Voice over IP line drops, and the total network downtime leaves your employees with nothing to do and all the time in the world to waste. If you’re reacting to this issue, you don’t have any kind of expectation or estimate for when your systems will be restored, as you were not prepared for it in the first place.

Meanwhile, you’re hemorrhaging cash on payroll, operations, and lost sales because your stupid phones don’t work, and you’re paying some local break-fix schmuck to take their sweet time with the service restoration.

With a proactive strategy, a provider like Business Solutions & Software Group can keep an eye on systems to ensure that warning signs for potential issues are detected and resolved before they lead to a catastrophic issue like this one. In a perfect world, we’ll have the issue addressed before you even notice there’s a problem. That’s how you know you have a good IT provider; when you don’t experience problems on your end.

Ready to Be Proactive with Your IT?

It’s hard to argue with the facts, and the fact remains that reacting to issues will always be inferior to preventing them altogether.

Business Solutions & Software Group can help you eliminate reactivity from your IT strategy with the goal of taking action now so you don’t have to take more expensive action later. To learn more, give us a call at (954) 575-3992.

 

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Thursday, 31 July 2025

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About Business Solutions & Software Group

Business Solutions & Software Group has been serving the South Florida area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

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Coral Springs, Florida 33065

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(954) 575-3992