Business Solutions & Software Group Blog

To succeed in business, you need to cultivate relationships with the people you call your prospects and clients. Like any relationship, this takes a lot of work, never mind the fact that you’re dealing with hundreds instead of just one. However, there is a solution to help you with this, called a CRM, and its integrations offer nothing but benefit. Let’s discuss.

Businesses need access to some considerable amounts of data these days, regardless of their size, which means that even a small business has a few things to weigh out. For instance, should they keep their IT in-house with on-premise solutions, or should they cast their gaze at cloud-hosted solutions? Let’s consider the benefits available for either.

In one of the most negative times in recent memory, something positive happened, people started to work from home using technology as a facilitator. This has led a lot of businesses, who hadn’t already, looking to make a digital transformation. As one of the most useful and valuable digital tools, Voice over Internet Protocol is at the center of this shift. Let’s look at VoIP and how it presents the modern business value.

On the average business’ network, you can find many of its most important assets. As a result, any addition to that network will need to come with some solid deliberation. If you’ve been ruminating about the security or viability of your business’ wireless network, we can provide a few strategies and practices that you can use to build a secure and dynamic wireless network.

As businesses have come to rely on increasing amounts of data, the importance of keeping this data organized and usable has also increased. Therefore, databases are a critical consideration for any business that wants to gain as much value as they can from their collected data. However, a database can only be useful if a database management system is involved. Let’s go into why this is.

Data backup is a topic that we are always willing to discuss, and if you follow this blog at all, that will likely become very apparent. Now, some of the readers of this blog will have a data backup and recovery strategy in place, and you aren’t the ones we want to speak to. Instead, we want to talk to the people who don’t have one, the ones who need to fix that.

Office 365 is one of the most popular office suites on the market, and has been available on mobile devices for a while. This means that users have access to software titles like Word, OneNote, Excel, and PowerPoint from wherever they are. Understanding that this isn’t really a trend, but a sustained new way that people were going to access their Office 365 resources, Microsoft has created the Microsoft Office app. Today, we’ll take a look at the app and tell you how you can download it on your device.

Cloud technologies have given businesses access to far more tools than they have had in the past. Part of this is thanks to an approach known as Software-as-a-Service (SaaS). Let’s take a closer look at SaaS to see how it can be so helpful to small and medium-sized businesses.

While it is only too easy to reduce the benefits of Voice over Internet Protocol (VoIP) solutions to “It’s cheaper than the other way!”, there are many more benefits that a small business could find quite advantageous. Today, we’ll go over a few of these other benefits – but as we do, keep in mind that the “cheaper” part still applies.

Customer Relationship Management (CRM) software is an especially useful solution for any business to utilize, as long as they do so with a strategy in mind. Let’s go over why this strategy is so important, and how it should be shaped.

The smartphone has come to define computing in recent years. With this new role, public demand for more powerful and useful hardware persists in every market. As the calendar turns to 2020, the flagship phones offer a computing experience that is remarkable. Today, we take a look at a few of the best options you will find, and provide you with their specifications.

Before we roll out the list, we want to be transparent. We don’t have a horse in this race. Any manufacturer’s flagship smartphone will be more than enough for the lion’s share of things it’s needed for. Regardless who makes your smartphone, the important part is to get one that will sufficiently handle the applications, storage, and action you will need it for. 

Shadow IT is the moniker that people in the technology industry have coined for applications that employees download that aren’t vetted for use on an organization’s networks. For the better part of the past decade, IT administrators have universally demeaned the use of unsanctioned software for use on company networks due to potential vulnerabilities that come with these applications and any phantom costs associated with their use. What may surprise you is that some organizations are rolling back their shadow IT policies. Today, we will take a look at both ends of this issue.

The data stored on your computer is valuable, and that’s a fact. Unfortunately, this means that there are unscrupulous characters out there who will want to get at this data, so you will need to have the right solutions in place to protect it. Part of this will require you to have a firewall included in your protections.

With most everything having gone digital, most consumers have changed their preferred payment method. Many different factors contribute to credit cards becoming the most used payment. Today, we take a look at why this has become a popular means of payment, as well as weigh the pros and cons of credit cards. 

If you own a business today, you use the Internet. Chances are about as good that it plays a key role in your daily functioning, which means you need to be sure that your network is well-maintained and functioning equally well. Here, we’ll go over a few ways you can get an idea of how healthy your network is.

Certain useful business technologies, like VoIP, screen-sharing, and webinar platforms, require a lot out of your Internet connection. This means that you need to be sure that you have sufficient bandwidth to support these solutions. Today, we’re taking a look at how your business relies on having the appropriate bandwidth to support your operations, and how to find out if it does.

There are certain technologies that - despite some issues that should be seriously considered - are inarguably useful to a business and its operations. One such technology is the notorious IoT, or Internet of Things. With the right preparation, the IoT can provide your business with a few advantages and benefits. Let’s review some of them.

Smartphones are a big part of modern society. Just go to any place where people congregate and look around, you’ll see what we are talking about. Businesses have finally begun to realize that they can’t do anything about people bringing their smartphones into the office, so they have instead begun to alter their strategies on how to manage these devices. Let’s take a brief look at the modern smartphone and see just how much people are depending on their mobile devices. 

More businesses with fewer than 100 employees are planning to adopt new technologies than aren’t, according to the 2020 State of IT report released by Spiceworks. If you aren’t among them, there are a few reasons that you should be. Here, we’ll review those reasons, to give you a few points to think about as you consider your use of technology. 

Augmented reality is a technology that has been around for a while, and has been thought of as one of the “next big things” for the past few years. AR almost broke out of obscurity with the development of Google Glass earlier in the decade, but with well-founded security and privacy concerns that come with providing the technology that makes AR possible, the market dropped out. That’s not to say that AR is done, however. In fact, it seems as with the growth of new technologies, AR is also beginning to grow.