Business Solutions & Software Group Blog

The success of a business is heavily dependent on the smooth operation of its technology. When the technology it depends on fails, it can disrupt productivity and ultimately alienate customers. Obviously, this is bad for the profitability of the endeavor. One key to avoiding many of the technology pitfalls you could encounter is a conscious change from a reactive strategy to a proactive one. 

Businesses face a constant tug-of-war. How do you keep your customers coming back while also rigorously protecting the data they share with you? You know it to be true that if you want sustainable success, you’ll need to do both. It's a delicate balance between steps to optimize data protection while also ensuring that it doesn’t hinder your ability to turn a profit. Today, we’re going to take a look at how you can lay down the law while also rolling out the red carpet for your customers. 

Technology should be an advantage for your business, not another headache. You have enough to go around as it is. But for many business leaders, managing their company's IT can feel like a constant battle against unexpected problems and costly downtime.

When it comes to IT support, there are two main approaches: the old-fashioned "break-fix" model and the modern, proactive model known as "managed services." While break-fix might seem simple on the surface, it often creates more problems than it solves. Managed services, on the other hand, offer a more strategic, reliable, and ultimately more profitable path forward.

Employees often face a variety of challenges when learning new software, which can lead to frustration, decreased productivity, and resistance to change. These struggles are not always due to a lack of technical skill, but are often rooted in a combination of psychological, organizational, and training-related factors. Today, we will go through some of the most common ways employees struggle with learning new software.

Even while on vacation, it’s difficult to resist the urge to open your email app and see what’s going on with your business. Of course, it’s not a true vacation if you’re constantly engaging in activities typically reserved for the office. Let’s examine ways you can encourage your team to step away from the business from time to time, and how they can do it without causing disruptions to its operations.